DNS Configuration Guide
After adding a custom domain in VedTech, you need to configure DNS records with your domain provider to point to your Odoo instance.
Important: DNS changes can take 15 minutes to 48 hours to propagate worldwide. Most changes are visible within 1-2 hours.
Required DNS Record
Create a CNAME record pointing your domain to:
proxy.vedtechsolutions.com
| Type | Name/Host | Value/Target | TTL |
|---|---|---|---|
CNAME |
Your subdomain (e.g., erp) |
proxy.vedtechsolutions.com |
Auto or 3600 |
Cloudflare Configuration
- Log in to your Cloudflare Dashboard
- Select your domain
- Click DNS in the left sidebar
- Click Add record
- Configure the record:
- Type: CNAME
- Name:
erp(or your subdomain) - Target:
proxy.vedtechsolutions.com - Proxy status: DNS only (grey cloud) - Important!
- TTL: Auto
- Click Save
Cloudflare Users: You MUST disable Cloudflare proxy (orange cloud) and use "DNS only" (grey cloud). Our SSL certificates require direct connection.
GoDaddy Configuration
- Log in to GoDaddy Domain Control Center
- Select your domain
- Click DNS or Manage DNS
- In the Records section, click Add
- Configure:
- Type: CNAME
- Name:
erp(just the subdomain, not full domain) - Value:
proxy.vedtechsolutions.com - TTL: 1 Hour
- Click Save
Namecheap Configuration
- Log in to Namecheap
- Go to Domain List and click Manage next to your domain
- Click the Advanced DNS tab
- In Host Records, click Add New Record
- Configure:
- Type: CNAME Record
- Host:
erp - Value:
proxy.vedtechsolutions.com.(note the trailing dot) - TTL: Automatic
- Click the checkmark to save
AWS Route 53 Configuration
- Log in to AWS Route 53 Console
- Click Hosted zones
- Select your domain's hosted zone
- Click Create record
- Configure:
- Record name:
erp - Record type: CNAME
- Value:
proxy.vedtechsolutions.com - TTL: 300
- Record name:
- Click Create records
Google Domains Configuration
- Log in to Google Domains
- Select your domain
- Click DNS in the left menu
- Scroll to Custom records
- Click Manage custom records
- Click Create new record
- Configure:
- Host name:
erp - Type: CNAME
- TTL: 3600
- Data:
proxy.vedtechsolutions.com
- Host name:
- Click Save
Testing Your DNS Configuration
After configuring DNS, verify it's working correctly:
Method 1: Online DNS Checker
Use free online tools to check DNS propagation:
- DNSChecker.org - Check global propagation
- MXToolbox - Detailed DNS lookup
- WhatsMyDNS.net - Worldwide DNS check
Method 2: Command Line (Advanced)
Use these commands to verify DNS records:
Windows (Command Prompt):
nslookup erp.yourcompany.com
Mac/Linux (Terminal):
Should return: proxy.vedtechsolutions.com
dig erp.yourcompany.com CNAME +shortShould return: proxy.vedtechsolutions.com
Alternative:
host erp.yourcompany.com
Expected Results
A correctly configured domain should show:
- CNAME record pointing to
proxy.vedtechsolutions.com - The page loads without certificate errors
- Your Odoo instance appears when visiting the domain
Troubleshooting
| Issue | Solution |
|---|---|
| DNS not resolving | Wait 1-48 hours for propagation. Clear browser cache. |
| SSL certificate error | Ensure Cloudflare proxy is OFF. Wait for Let's Encrypt to issue certificate (up to 10 minutes). |
| "Site not found" error | Verify domain is added in VedTech portal and DNS is correct. |
| ERR_TOO_MANY_REDIRECTS | Disable Cloudflare proxy (use DNS only mode). |
Need Help?
If you're having trouble configuring DNS, create a support ticket with your domain name and we'll help you troubleshoot.