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DNS Configuration Guide

Custom Domains OdooBot 42 views
Step-by-step DNS configuration instructions for Cloudflare, GoDaddy, Namecheap, and other providers.

DNS Configuration Guide

After adding a custom domain in VedTech, you need to configure DNS records with your domain provider to point to your Odoo instance.

Important: DNS changes can take 15 minutes to 48 hours to propagate worldwide. Most changes are visible within 1-2 hours.

Required DNS Record

Create a CNAME record pointing your domain to:

proxy.vedtechsolutions.com
TypeName/HostValue/TargetTTL
CNAME Your subdomain (e.g., erp) proxy.vedtechsolutions.com Auto or 3600

Cloudflare Configuration

  1. Log in to your Cloudflare Dashboard
  2. Select your domain
  3. Click DNS in the left sidebar
  4. Click Add record
  5. Configure the record:
    • Type: CNAME
    • Name: erp (or your subdomain)
    • Target: proxy.vedtechsolutions.com
    • Proxy status: DNS only (grey cloud) - Important!
    • TTL: Auto
  6. Click Save
Cloudflare Users: You MUST disable Cloudflare proxy (orange cloud) and use "DNS only" (grey cloud). Our SSL certificates require direct connection.

GoDaddy Configuration

  1. Log in to GoDaddy Domain Control Center
  2. Select your domain
  3. Click DNS or Manage DNS
  4. In the Records section, click Add
  5. Configure:
    • Type: CNAME
    • Name: erp (just the subdomain, not full domain)
    • Value: proxy.vedtechsolutions.com
    • TTL: 1 Hour
  6. Click Save

Namecheap Configuration

  1. Log in to Namecheap
  2. Go to Domain List and click Manage next to your domain
  3. Click the Advanced DNS tab
  4. In Host Records, click Add New Record
  5. Configure:
    • Type: CNAME Record
    • Host: erp
    • Value: proxy.vedtechsolutions.com. (note the trailing dot)
    • TTL: Automatic
  6. Click the checkmark to save

AWS Route 53 Configuration

  1. Log in to AWS Route 53 Console
  2. Click Hosted zones
  3. Select your domain's hosted zone
  4. Click Create record
  5. Configure:
    • Record name: erp
    • Record type: CNAME
    • Value: proxy.vedtechsolutions.com
    • TTL: 300
  6. Click Create records

Google Domains Configuration

  1. Log in to Google Domains
  2. Select your domain
  3. Click DNS in the left menu
  4. Scroll to Custom records
  5. Click Manage custom records
  6. Click Create new record
  7. Configure:
    • Host name: erp
    • Type: CNAME
    • TTL: 3600
    • Data: proxy.vedtechsolutions.com
  8. Click Save

Testing Your DNS Configuration

After configuring DNS, verify it's working correctly:

Method 1: Online DNS Checker

Use free online tools to check DNS propagation:

Method 2: Command Line (Advanced)

Use these commands to verify DNS records:

Windows (Command Prompt):
nslookup erp.yourcompany.com
Mac/Linux (Terminal):
dig erp.yourcompany.com CNAME +short
Should return: proxy.vedtechsolutions.com
Alternative:
host erp.yourcompany.com

Expected Results

A correctly configured domain should show:

  • CNAME record pointing to proxy.vedtechsolutions.com
  • The page loads without certificate errors
  • Your Odoo instance appears when visiting the domain

Troubleshooting

IssueSolution
DNS not resolving Wait 1-48 hours for propagation. Clear browser cache.
SSL certificate error Ensure Cloudflare proxy is OFF. Wait for Let's Encrypt to issue certificate (up to 10 minutes).
"Site not found" error Verify domain is added in VedTech portal and DNS is correct.
ERR_TOO_MANY_REDIRECTS Disable Cloudflare proxy (use DNS only mode).

Need Help?

If you're having trouble configuring DNS, create a support ticket with your domain name and we'll help you troubleshoot.

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